A significant minority of iPhone users have turned to Apple and Reddit’s support communities to report battery drain issues largely related to the Music app and high levels of activity background.

Hundreds of users, many of whom are running iOS 13.5.1 on new and old devices, experience rapid battery drain when the Music app is not in use. In some cases, the background activity occurs for several hours each day, even if the app has not been used for weeks or even at all.

User: Mojo06
I just bought a new iPhone 11 a few days ago and my battery is failing so fast. I haven’t even used the Apple Music app yet and it says it has been running in the background for over 18 hours and has used 95% of my battery. My phone is also getting very hot because of this. I’m worried it will kill the battery in my new phone.

User: Brianwpi
The phone is on fire. Background app refresh has been disabled. Phone restarted. Battery health 91%. iPhone X running iOS 13.5.1. Had to reload several times during the day just to keep up. To help?

User: svphies
I have the exact same problem with my iPhone 11, which was recently updated to IOS 13.5.1. I never turned on background app refresh and couldn’t find any songs downloading in the Music app. I could try backing up my phone to iTunes and performing a reset later. Hope Apple fixes this issue soon.

While the Background Music app battery drain reports date back to April, there has been a rapid increase in reports over the past week, suggesting that Apple may have recently changed. something on the server side that is causing the problem.

apple music battery discharge
Below are some of the steps that users took to try to resolve the issue, but which seem to have a low success rate.

  • Force close the Music application.
  • Restart / Restore ‌iPhone‌.
  • Remove the Music app, then reinstall it.
  • Disable automatic downloads (Settings -> Music -> Automatic downloads).
  • Disable background app refresh (Settings -> General -> Background app refresh -> Turn off music).
  • Disable mobile data (Settings -> Music -> Mobile data).
  • Cancel all downloads in the music library.

Some users have resorted to removing the Music app from their device which ends the battery usage. For those with Apple Music subscriptions, however, that’s not even a short-term fix, so we’re bringing these reports to the attention of the wider community in the hope that it will prompt Apple to investigate.

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